Cart 0

Shipping & Returns

All orders over $75.00 or more are shipped free in Canada.

If you order is under $75.00 we charge a flat rate of $8.00 for Canadian orders only.

For Shipping outside of Canada we charge by weight and freight with Canada Post services. 

RETURN policy Reverse logistics
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If we are responsible we cover all shipping costs.

Expect your refund within 7-9 business days upon satisfied return of your product.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return the product must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mail@metamorphosisskin.com


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Please send returns to METAMORPHOSIS SKIN

                                       300 South Edgeware Rd Unit 312

                                       St .Thomas, Ontario Canada

                                       N5R 5A6